Refund policy
Refund Policy
Last Revised: March 1, 2025
Thank you for shopping at OrgLife Pharmacy. We value your satisfaction and aim to provide high-quality products. If you are not completely satisfied with your purchase, please review our refund policy below.
Returns
- Eligibility: Only unopened items in their original packaging and in the same condition as received are eligible for return. Opened items cannot be returned.
- Timeframe: You have 15 days from the date of purchase to initiate a return.
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Non-Returnable Items:
- Opened products
- Prescription medications
- Perishable goods
- Health and personal care items
Return Process
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Initiate Return: To begin the return process, email us at info@orglifepharmacy.com with your order details.
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Shipping: Customers are responsible for return shipping costs. We do not provide prepaid return labels. Please send returns to:
OrgLife Pharmacy & Compounding
12038 Ventura Blvd, Ste A
Studio City, CA 91604 -
Inspection and Refunds: Once we receive your return, we will inspect the item. If approved, we will issue a refund to your original payment method within 7-10 business days.
Refunds
- Shipping fees are non-refundable.
- If your return is rejected due to being opened or not in its original condition, the item will be sent back to you at your expense.
Contact Us
For any questions about returns, email info@orglifepharmacy.com or call 818-508-0800.
